Free Shipping
When orders over €60
Designed with maximum comfort and minimum details, the Mags Low Armrest sofa combines strong aesthetics with timelessness to create a HAY classic. Keeping superior comfort and quality in mind, Mags Low Armrest is built using a solid construction with durable, high-density foam and interior padding for optimal longevity. The low frame has a distinctly lounge feel, which is reinforced by the deep seats and results in an open, welcoming space.
SIZE / W246,5 x D127,5 x H67
SEAT / H40
UPHOLSTERY / Steelcut 742 (FG2). 90% New wool (worsted). 10% Nylon
FRAME / Hardwood plywood frame with Nozag spring system. Polyurethane foam.
Black stained beech legs with felt pads. Width of armrest 24 cm.
LEFT 8264+9302. RIGHT 9301+8265
PACKAGING / 2 box | 1 pcs.
DELIVERY TIME / 6–8 weeks
KERBSIDE DELIVERY WITHIN GERMANY / Your order will be delivered to the nearest pavement to your delivery address, this includes flats and buildings with multiple dwellings inside.
DELIVERY COSTS / Free of charge
PLEASE NOTE / Your sofa is custom-made and therefore cannot be exchanged.
Please contact [email protected] if you would like to order a different combination or a different fabric.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping when orders over €60 to most countries such as Germany, Austria, Belgium, Switzerland, Liechtenstein and Luxembourg.
Delivery time = Process time ( order preparation )+ Shipping time.
• Free when orders over €60, €20 shipping fee when orders less than €60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries such as Germany, Austria, Belgium, Switzerland, Liechtenstein and Luxembourg |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Fast Shipping: only available to Norway, Iceland, Cyprus, Puerto Rico, Alaska, and Hawaii.
• Cost: €100 per piece
• Process Time: 1-2 Weeks
• Shipping Time: 5-7 days
• Carrier Availability by Destination:
Norway, Iceland, Cyprus: UPS / DHL Express
Puerto Rico, Alaska, Hawaii: UPS / DHL Express / FedEx
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
The delivery time we mentioned is only an estimate and mainly depends on the shipping time.
And the stock levels are indicated on our website based on stock levels that we receive either from our own or the manufacturers warehouse. Stock levels can change quickly. Even though we indicated In stock on our site, it doesn't mean that the product is actually in stock. By the time of order placement, the item may be sold.
Please do not schedule an electrician based on stock levels and delivery time indicated on our site. Only when the item arrives, the electrician should be scheduled.
• If you still have questions or need to ship to other countries, please contact us for inquiries: [email protected] .
>> Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected] , we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1. Furniture Shipping
Please note: Orders are expected to be delivered in 6-8 weeks due to the special customisation required for large furniture. Other small furniture orders are delivered within 2-4 weeks. If you have any questions, please contact us at [email protected].
2. Can the lamp dimmable?
If the lamp uses bulb such as E27, E14, G9 and so on, you can choose a dimmable bulb, so that the lamp will be dimmable with your dimmable system. But if you don't have a dimmable system at home, please enquire us and we will customize the lamp for you.For the lamp with LED-chip, you are not able to change the light source inside, and mostly, we will offer warm light, cool light and dimmable version. If there is no dimmable version at the product page, please enquire us. We can make all lamps dimmable. If you have this need, don't hesitate to enquire us.
3. Can I have a longer cable?
We offer 150cm cable for most lamps. If you want a longer cable (within 800cm), please make a note when you place the order, we will extend the cable for free.
4. Does The Voltage Required By The Product I Purchased Match The Country Where I Am Located?
The voltage of our products will be adjusted according to your country as shown below.
110V-120V: USA, Canada, Mexico, Brazil, Japan.
220V-240V: UK, Australia, France, Netherlands, Italy, Germany, Spain, Norway, Ireland, Greece, Portugal, New Zealand, Belgium, South Africa, Egypt, Chile, Denmark, Singapore, Sweden, Israel, Switzerland.
